Common errors

Unable to run flow due to another extension

This error occurs when another Chrome extension injects content into the page that interferes with Browserflow.
How to resolve this issue:
  1. 1.
    Disable extensions from chrome://extensions until Browserflow is able to run successfully on the page
  2. 2.
    Email the name of the problematic extension to [email protected] so that Browserflow can handle it in the future without disabling the extension.

Unable to get tab URL

This error occurs when the extension lacks the proper permissions to access the tab being automated. (Note: There's a bug when Chrome updates that messes up extension permissions immediately after the update.)
First, try restarting Chrome and see whether that fixes the issue.
If that doesn't work, try the following steps:
  1. 1.
    Open chrome://extensions/
  2. 2.
    Click "Details" for Browserflow
  3. 3.
    Set "Site access" to "On all sites"
Last modified 4mo ago